FAQs
GENERAL
What Shipping Methods Are Available?
What Shipping Methods Are Available?
We deliver to all governorates across Oman through trusted courier partners.
Please provide:
- Complete delivery address
- Landmark
- Mobile number
Store pick-up may also be arranged.
How Long Will It Take to Get My Package?
How Long Will It Take to Get My Package?
- Muscat & major cities: 2–4 business days
- Interior regions & Salalah: 4–7 business days
- Orders placed before 12:00 PM (in stock) are dispatched the same day.
- Pre-order/out-of-stock items: 1–2 weeks
How Do I Place an Order?
How Do I Place an Order?
Visit oman.alershadonline.com
Steps:
- Browse products.
- Add to cart.
- Proceed to checkout.
- Select payment method.
- Confirm your order.
For assistance:
- Phone/WhatsApp: +968 9667 5710
How Should I Contact if I Have Any Queries?
How Should I Contact if I Have Any Queries?
- Phone / WhatsApp: +968 9667 5710
- Email: oman@alershadgroup.com
We are available 7 days a week.
Do I Need an Account to Place an Order?
Do I Need an Account to Place an Order?
Yes. Guest checkout is not available. Creating an account provides exclusive deals, order history, and faster checkout.
What Payment Methods Are Accepted in Bahrain?
What Payment Methods Are Accepted in Bahrain?
- Visa
- Mastercard (Credit & Debit)
- Cash on Delivery (COD) — available on selected orders
All card payments are 3D Secure (3DS) protected.
Are Prices Inclusive of VAT?
Are Prices Inclusive of VAT?
Yes. All prices include 5% VAT as per Oman tax regulations.
What Is Your Return and Refund Policy?
What Is Your Return and Refund Policy?
Please refer to our Returns & Refund Policy page.
Do You Offer Warranty on Products?
Do You Offer Warranty on Products?
Yes. All products come with the manufacturer's official warranty. Warranty terms vary by brand and product category.
What Is Your Return and Refund Policy?
What Is Your Return and Refund Policy?
Please refer to our Returns & Refund Policy page.
Do You Offer Warranty on Products?
Do You Offer Warranty on Products?
Yes. All products come with the manufacturer's official warranty. Warranty terms vary by brand and product category.
Where Can I Buy Laptops and Electronics in Oman?
Where Can I Buy Laptops and Electronics in Oman?
Al Ershad Online offers laptops, desktops, printers, networking equipment, storage devices, and accessories from HP, Dell, Lenovo, ASUS, Acer, Samsung, Seagate, WD, and more.
Website: oman.alershadonline.com
